Contact Us

We'd love to hear from you!

Whether you have a question about an order, need help choosing the perfect product, or simply want to learn more about Knotty Knots and KK Avoir, we're here to help.

Customer Support

Alexandria Caldwell
Owner, Knotty Knots & KK Avoir

Email: KnottyKnotCo@gmail.com

We strive to respond to all inquiries within 1–2 business days. During holidays, product launches, or high-volume seasons, response times may be slightly longer.

Before You Contact Us

To help us assist you as quickly as possible, please include:

• Your full name
• Your order number (if applicable)
• A brief description of your question or concern
• Photos of the item, if you're contacting us about a damaged or incorrect order

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (Central Time)

Messages received outside of business hours will be answered as soon as possible on the next business day.

Thank You

Thank you for supporting Knotty Knots and KK Avoir. Every order is handcrafted with care, and we truly appreciate your trust in our small business.